Account Data
Sirf deposit aur withdrawal ke liye zaroori info store karte hain. Gaming history aur personal preference aapke account mein rahe, nahi hamari analytics server mein.
LEGAL REFERENCE
400ml Privacy Policy — Aapke Account Ki Hifazat
Hamari privacy policy transparent aur simple rakhी gayi hai taaکه aap samajh sakein ke aapka personal information kaise collect, use aur protect hota hai. 400ml par aapka account...
Data encryptionLocal account securityTransparent practicesPakistan-focusedAccount protection
Hamara Privacy Approach
400ml pe aap jo bhi information dete ho—aapka naam, address, email, phone number, JazzCash ya Easypaisa account details—wo sab encrypted rahe aur sirf transaction process ke liye use hote hain. Hamara system locally supported ilaqon mein qanoon follow karta hai. Aapka payment data third-party ke sath share nahi hota unless settlement ya fraud check ke liye zaroori ho. Account security ke liye
hum regular updates aur verification tools use karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HAMSE SAMPARK KAREN
Privacy Se Sawaal Hain?
Team online
Email Support
Privacy se related kisi bhi prashna ke liye aap hamein directly email kar sakte ho. Hamara team 24 ghante mein jawab deta hai aur aapke concerns ko seriously lete hain.
In-Account Chat
400ml lobby mein support tab se live chat khol sakte ho. Aapka account history same window mein visible rahe gi, isliye privacy points jaldi resolve ho jaate hain.
Account Settings
Aapka koi bhi personal detail update ya delete karna ho to settings mein ja sakte ho. Hamara team request verify karta hai aur 48 ghanton mein complete karta hai.
HIFAZAT KI GUARANTEE
Kyun Aapka Data Safe Hai
SSL Encryption
Sab connection 256-bit SSL se encrypt rahe hote hain. Aapka password aur payment info kabhi bhi plain text mein store nahi hota.
Limited Access
Sirf authorized staff ko aapka data access ka permission hai. Internal audit regularly ho ti hai aur unauthorized access immediately detect hota hai.
No Third-Party Sale
Hamara policy clear hai: aapka email, phone ya Jazzcash details kabhi bhi marketing companies ko nahi bechte ya share nahi karte.
Pakistan Compliant
400ml supported ilaqon mein local data privacy laws follow karta hai. Account retention aur deletion policies transparent aur user-controlled hain.
Session Timeout
Agar aap 30 minute inactive rahe to aapka session automatic logout ho jaata hai. Yeh ensure karta hai ke shared device par aapka account secure rahe.
Withdrawal Verification
Har withdrawal ke liye identity verification hota hai. Yeh fraud se bachata hai aur sirf sahi person ko paise mil paate hain.
HIFAZAT KE FUNDAMENTALS
Hamari Privacy Commitments
Cookie Policy
Minimal cookies use karte hain. Sirf login, language setting aur hobby tracking ke liye. Aap settings mein cookies disable kar sakte ho.
IP Address
Login location ko record karte hain tahe account security check ho sake. IP address 30 din baad delete ho jaata hai unless dispute ho.
Payment History
JazzCash, Easypaisa, SadaPay aur Raast transactions aapke account statement mein visible rahe, nahi public. Sirf account holder ko access.
Deletion Request
Account delete karna chahte ho to request kare. 60 din ke andar sab personal data purged ho jaata hai. Sirf legal compliance records reh jaate hain.
Contact List
Hamara referral feature optional hai. Agar aap dost ko invite karte ho to unka contact info sirf invitation ke liye use hota hai, storage mein nahi.
Updates & Changes
Privacy policy mein koi major badlav ho to aapko email se notify karte hain. 30 din mein opt-out kar sakte ho ya account delete kar sakte ho.
Aapka Account Kaise Surakshit Rahe
Two-Factor Login
Password ke baad SMS verification request hota hai. Aapka phone number verified rahe ga to unauthorized login nahi hogi. Optional nahi, default hai.
Deposit Proof
JazzCash ya Easypaisa se deposit karte ho to confirmation SMS directly aapke phone par aata hai. Hamara record se match karta hai, fraud se bacha ta hai.
Withdrawal Address
Paisa sirf un payment methods mein return hota hai jis se deposit hua tha. Naya account ya naya Jazzcash ID par nahi ja sakta withdrawal.
Login Alerts
Har naye device se login hone par email alert aata hai. Aap immediately deny kar sakte ho agar ye login aapne nahi kiya ho.
Inactivity Policy
6 months inactivity ke baad account dormant mark hota hai. Phir se login karte ho to phir se active ho jaata hai without data loss.
Privacy Dashboard
Account settings mein 'My Data' section hai. Jahan sab kuch dekh sakte ho jo hamara paas aapke baare mein hai—verify, update ya delete kar sakte ho.
Privacy Policy ke Baare Mein Pooche Jane Wale Sawaal
JazzCash, Easypaisa, SadaPay aur Raast withdrawals ke liye verified phone number zaroori hota hai. Yeh ensure karta hai ke sirf sahi person ko paise mile. Aapka number encrypted rahe ta hai aur sirf payment settlement ke liye use hota hai.
Bilkul nahi. Aapka game history, winnings, losses—sab private rahe ta hai. Sirf aap apne account mein dekh sakte ho. Hamara analytics team aggregate data use karta hai (total players, avg session length), individual details nahi.
Immediately aapka session logout ho jaata hai agar suspicious activity detect ho. Login alerts mein aap deny kar sakte ho unauthorized access. Phir se account secure karne ke liye password change aur SMS verification phone mein aata hai.
Nahi. Aapka email, phone aur payment details kabhi bhi marketing ke liye third parties ko nahi dete. Hamara policy mein ye clearly likha hai. Aapko sirf 400ml se updates aate hain jo aap unsubscribe kar sakte ho.
Aap delete request karte ho, phir hamara team verify karta hai ke ye aapka request hai. 60 din mein sab personal data purged ho jaata hai. Sirf transaction records (legal aur tax ke liye zaroori) encrypted form mein reh jaate hain.
Haan, security ke liye. Iska matlab login location detect ho sakta hai tahe suspicious device par alert aa sakta hai. Lekin 30 din baad ye data delete ho jaata hai unless account dispute ho.
Email se notification mil jaata hai agar koi major privacy change ho. 30 din ka grace period rahe ta hai. Aap new terms accept na karte ho to account close kar sakte ho without penalty.